Refund and Cancellation Policy

1. Order Confirmation

Once a service order is confirmed, our team begins planning, research, coordination, or execution based on the agreed scope. This may include consultation, document review, drafting, or project setup.

2. Cancellation Policy

Cancellation requests are only considered if the project has not reached a substantial stage of work. If work has already started, cancellation may not be possible or may be subject to partial charges.

To request cancellation, contact us as early as possible with your project details and payment reference.

3. Refund Eligibility

• • Refunds are considered only in specific cases and at our discretion.
• • If no substantial work has started, a refund may be reviewed.
• • No refund is usually provided for completed, delivered, or approved work.
• • No refund is applicable for delays caused by missing client inputs or late communication.

4. Non-Refundable Cases

Refunds are generally not available for completed services, downloadable materials, consultation time already used, project work already delivered, or cases where the client has changed requirements after the scope was approved.

5. Revisions and Support

Before requesting a refund, clients are encouraged to use the revision or support process, where applicable. We aim to resolve issues through reasonable corrections and communication.

6. Service Delays

Delays caused by incomplete client input, unclear instructions, third-party platforms, approvals, or institutional response times do not automatically qualify for refunds.

7. Refund Processing

If a refund is approved, the amount will be processed through the original payment method or another mutually agreed method. Processing time may vary depending on banks or payment providers.

8. Policy Changes

We may update this Refund and Cancellation Policy at any time. The latest version posted on our website will always apply.

9. Contact for Requests

For cancellation or refund-related requests, please contact the Shodh Manthan team with your order details and clear reason for the request.